Ilunion Alcala Norte Madrid

The hotel had a spacious room and bathroom, with a nice restaurant/cafe bar downstairs. The staff was friendly and helpful. The location was convenient, close to a metro station and with many other restaurants and bars in the surrounding area.

Felt fine, no complaints.

The hotel is located far from the city centre, but with easy access to public transport, you can reach all the tourist sites easily. It's in a quiet business area, with little traffic, which is ideal for a good night's sleep. Being close to the airport is also a plus, which makes travelling more comfortable.

The internet speed was excruciatingly slow, making it very difficult to work or enjoy movies or shows online.

There were bus stations near the hotel that allowed for transportation to different locations, convenient. having a nearby supermarket and fast-food restaurant provided some level of convenience. overall, the service and amenities provided by the hotel were subpar, not meeting the standard one would expect from a three-star hotel.

I had a disappointing experience during my recent Easter stay. the reception staff lacked friendliness and failed to provide a warm welcome.

Great location near airport and amenities, spacious room with balcony, good bathroom facilities, 24-hour vending machine, helpful staff.

Don't have any issues at all.

We had a wonderful stay at this hotel. The location was perfect for us because it was close to the airport but felt very peaceful at night. We also appreciated being able to easily walk to nearby restaurants and supermarkets. In addition, the service was excellent with helpful staff available at all times.

The breakfast was tasty with a wide selection to choose from. I appreciated the helpfulness of the bar personnel, who provided hot water for my baby's meal after I was refused a kettle in my room. Despite the hotel not having parking, there were enough available spaces nearby. Ilunion was a great value for my money.

Close to tube station and easy access to the city, clean and comfortable rooms, good breakfast, helpful staff.

Everything great.

Large and spotless rooms with stylish furnishings, comfortable beds, great insulation, and the air conditioning runs quietly. Free Wi-Fi is an added bonus. The hotel's location might not be central, but convenient public transit links connect it to the main attractions quickly. The helpful and amiable staff provides excellent service, including personal recommendations. The back terrace is a pleasant space. The gym is small but well-equipped.